What Information We Hold and Why
When you register, we collect your name, contact details, and identity verification documents as required for account security. Every deposit and withdrawal — whether through JazzCash, Easypaisa, or Raast — generates a transaction record tied to your account wallet. We hold this to process payments accurately,
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resolve disputes, and meet obligations under applicable law in the regions where our service is available. We do not sell your personal data to third parties. Payment data from your JazzCash or Easypaisa wallet is used solely to process your requested transactions and verify account ownership.
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We retain account records for as long as your account remains active and for a period after closure as required by applicable regulations. If you request deletion, we will remove data that is not subject to a legal retention requirement. Device data — your browser type,
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IP address, and session timestamps — is collected automatically when you access the platform on mobile or desktop. This helps us detect unusual login activity and protect your account from unauthorised access. All data transfers between your device and our servers use SSL encryption.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.